Get Connected to Aging Services | Region IV Area Agency on Aging

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Connecting You with Care To Meet Your Needs

Our Information & Access Specialists help you understand your options and get connected to resources that fit your needs, priorities, and goals.

Get Connected to Services and Supports

Our professional, highly trained Information & Access Specialists can help you determine what services are available to obtain the support you need to continue to live with dignity and independence in the place you call home.

Call or Email

Calling or emailing our Info-Line for Aging & Disability at 800.654.2810 or [email protected] is the best way to get connected to our I&A team.

Live Chat

The quickest way to be connected to our team during business hours for smaller questions or immediate needs.

Professional Referral

If you’re a professional, completing the online referral form is the quickest way to get a client or patient connected with the I&A team.

Get Assessed for a Clearer Path to Care

Every situation is unique. An assessment is the first step toward matching you with the right supports. Our team will guide you through the process so you can make informed decisions with confidence.

Our Information & Access Specialists (I&A Specialists) take a person-centered approach with all callers, working with you to determine strengths, needs, preferences, and what is important to you and/or the person for whom you are calling.
They determine with you the priority of the needs through conversation, then identify and discuss appropriate resources, allowing you to make an informed choice.
They may ask some demographic and financial questions that will assist them in offering those resources that may be available.

Get Services That Support You Wherever You Call Home

After your assessment, our team helps you take the next steps by connecting you with services that can support you in the place you call home. You’ll have the guidance of our I&A Specialists at every step so you can feel confident moving forward.

After the initial intake with an I&A Specialist is complete, they will assist in making or scheduling an intake for internal programs. This can include programs with support for individuals, caregivers, and care recipients in their home or location of their choice, as well as financial assistance.
Depending on the program selected, this might include a more in-depth phone assessment and/or review of financial statements.
I&A Specialists can also provide information on external programs, including calling with you to complete a “warm hand-off” to assist you or your loved one in getting connected to other community programs.

Services to Support You
Wherever You Call Home

Region IV Area Agency on Aging offers a wide range of programs and resources to support older adults, people with disabilities, caregivers, and professionals making referrals.